The address of Soluciones Integrales Saynet S.A. de C.V. in its commitment to establish, operate, and maintain a Comprehensive Management System, makes available to the interested parties the necessary resources for its formation, in order to maintain and improve customer service and the confidentiality, integrity, and availability of the information included in the related assets within the scope of this IMS.

The relevant internal and external aspects for our organization are aligned with the business strategy, meeting the requirements of our customers, the requirements of applicable laws or regulations, and the requirements of the international standards ISO/IEC 22301:2021, ISO/IEC 20000-1:2018, ISO 9001:2015, and ISO/IEC 27001:2022, expanding its scope with the standards ISO/IEC 27017:2015, ISO/IEC 27018:2019, and ISO/IEC 27032:2023.

The purpose of the Comprehensive Management System is to meet the strategic objectives, which are focused on maintaining the continuity of the services offered by the business, protecting information, and increasing customer satisfaction through proper service management by implementing processes that ensure continuous improvement supported by the technologies, infrastructures, and people that make up the organization.

To achieve these objectives, management is committed to reviewing and improving the controls and processes of the Comprehensive Management System by establishing policies and procedures for the operation of controls under the scope of the Comprehensive Management System.

Effective date: May 13, 2025